Returns & Exchanges
Due to the nature of our adhesive wall samples being single-use products, we strive to ensure total satisfaction with every order. If your samples arrive damaged or incorrect, we offer a streamlined replacement or refund process within 30 days of delivery.
Inspect Your Order
Upon receiving your peel-and-stick samples, please verify that the colors and finishes match your order confirmation before removing the adhesive backing.
Contact Support
If you notice any defects or shipping damage, email our support team with your order number and a clear photo of the affected samples.
Receive Authorization
Our team will review your request within 24 hours and provide a return authorization number or confirm your eligibility for an immediate replacement.
Processing & Refund
Once your claim is approved, we will issue a full refund to your original payment method or expedite a new shipment at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing